This is something everyone wants to avoid but, as the Software Advice study shows, simply bringing a tape recorder into every meeting is not the best solution as most individuals are less likely to share details if they feel uncomfortable. Losing key details can obviously become a major issue when trying to help people.įor example, forgetting a detail from an initial assessment (or not being able to transcribe written notes accurately) could have a considerable impact on the treatment plan being created for a client, which could in turn slow down the path to the desired client outcome. That’s why it’s important to add client information into an client database as soon as possible or there is a chance key details may become lost. Over the course of the next few hours, however, it’s inevitable that parts of that information will start to fade.Īs a result, this can create problems when it comes to data collection. When we hear something for the first time, many of us will retain most of the information for a few minutes. Mobile devices in the exam or therapy room can also allow for better retention of information and accurate collection of data. They also provide the ability to be passed from person to person, which I believe has contributed to them being viewed as less intrusive then a laptop or desktop computer. Tablets are quick, mobile, and easy to use while offering a more interactive and personal experience due to their touchscreens. In the study, 42 per cent of respondents indicated that they somewhat or strongly preferred the use of an electronic device during point-of-care charting, with only 12 per cent preferring the more traditional paper and pen (and, most interestingly, this was true across all age groups and genders). Looking through the results, one of the things that caught my attention was that patients prefer the use of a tablet over a laptop, and that a laptop in turn is preferable to a desktop computer.Įven the use of a desktop computer is preferable to the use of an audio recorder or the presence of an assistant taking notes on paper. This research, from Health IT research group Software Advice, is from a survey report of some 4,500 patients called Patient Preferences About EHRs. This research is focused specifically on technology used by medical professionals when meeting with patients, though there are obvious parallels to similar devices being used in a therapy session. Having had many conversations about this topic over the last few years, it’s clear that there is still a bit of a stigma around bringing technology into a medical or therapeutic interview.Īs a result, we thought it might be helpful to share some research that we became aware of recently. How would you feel in a medical exam or counselling session if your doctor or therapist began tapping on a tablet as opposed to writing on a notepad or typing on a computer?ĭuring any such situation, it’s a given that notes are going to be taken in some form or another, but which note-taking method is least obtrusive to the client?
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